Support Centre

Everything you need to know about the party pack

Last Updated: Sep 10, 2014 02:22PM BST
Q : When will my party pack arrive?
A : Typically a few days before the party date.
Q : How will my party pack be delivered?
A : We tend to use courier companies, so we can track the whereabouts of all the party packs.
Q : What if I’m not at home when my party pack is delivered?
A : There should be a delivery card through your letterbox, so you can contact our delivery company and re-arrange delivery.
Q : Can I have my party pack delivered to my work address?
A : Yes, on your Come Round account you can change the address you would like your pack to be sent to. If you don’t change your delivery address we will send your pack to the address that we have for you on our system.
Q : What will be inside each Come Round party pack?
A : It really depends, but we will always include goodies that relate to the party theme, some of which may be exclusive to Come Round partygoers. Plus we may include products or promotional material from relevant third party brands.
Q : I have seen an image of the party pack online and my pack is different. Why?
A : Please be aware that if we post an image online of a party pack that it is meant for illustrative purposes only and that the contents of your pack may be different to what is shown.
Q : What do if an item is missing from or damaged in my pack?
A : Contact us at and we should be able to arrange for the missing or damaged item to be delivered to you in time for your party.

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